Help Center

New to MySouthaven? We’ll help you pay and manage your bills with ease.

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  • Pay a Utility Bill on MySouthaven plus-icon minus-icon

    After locating your utility account on MySouthaven (see Link a Utility Account on MySouthaven), you can complete your payment by following the steps below:    1. Click Explore Service   2. Select the bill you wish to pay, then click Pay Bill (see ...
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  • Partial Payments on MySouthaven plus-icon minus-icon

    Utility bills for the City of Southaven can be paid in full or in part on MySouthaven. As you go through the process of making your payment (see Pay a Utility Bill on MySouthaven), follow the steps below to enter a partial amount:    1. On the car...
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  • Schedule a Utility Bill Payment on MySouthaven plus-icon minus-icon

    After creating a MySouthaven profile (see Create a Profile on MySouthaven), you will have the option to schedule a payment. Add the item to your cart (see Pay a Utility Bill on MySouthaven), and follow the steps below to select a future payment da...
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  • Cancel a Scheduled Payment on MySouthaven plus-icon minus-icon

    Follow the steps below to cancel a scheduled payment on MySouthaven:   1. Sign in to your MySouthaven profile and click Explore Service under "Utility Payments"    2. Scroll down to the "Scheduled Payments" section and click Cancel next to the ap...
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